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EQS INTEGRITY LINE WHISTLEBLOWING & CASE MANAGEMENT
Secure anonymous reporting, AI-assisted investigations, and deadline control in one audit-ready platform
EQS Integrity Line is whistleblowing and case management software for organizations that need secure anonymous reporting, AI-assisted triage, structured investigations, and documentation aligned to EU whistleblower requirements.
Trusted by 14,000+ organizations globally
Most compliance failures don’t start with a rogue actor or a policy gap. They start with an employee who saw something, said nothing, and watched a small problem become a regulatory matter. Whistleblowing programs fail not because the legal obligation isn’t met — but because employees don’t trust them. They worry about retaliation. They’re unsure anyone will act. They don’t believe “anonymous” actually means anonymous. The result is a speak-up channel that exists on paper but doesn’t function in practice — and a compliance team with no visibility into risk until it surfaces somewhere far more expensive.
OUTCOMES
When employees don't trust anonymous reporting systems, they don't report — and small issues become major compliance failures. Our zero-tracking architecture eliminates retaliation fears because we built true anonymity from day one, not as an afterthought. The result? Higher reporting rates and earlier issue detection before they escalate into regulatory violations.
AI-assisted case management trained on compliance data can transcribe voice reports, anonymize personal data, and route cases based on configured risk levels, categories, and internal responsibilities. Urgent issues can escalate immediately while routine matters follow standard workflows. Your team spends more time investigating and less time on manual administration.
Missing deadlines is expensive and avoidable. Built-in deadline workflows support EU Whistleblower Directive acknowledgment and feedback timelines, plus configurable milestones for other regulatory programs. That reduces spreadsheet tracking and makes audit trails easier to review.
Global compliance programs shouldn't require separate systems for each region. Handle reports in 80+ languages with AI translation that preserves compliance context — not just literal wording. Configure country-specific intake forms, disclosures, and workflows where needed, while maintaining centralized oversight and consistent governance standards.
Most tools document case outcomes. Advanced case management helps you manage the investigation — guiding your team through planning, evidence gathering, interviews, and findings. Standardize procedures across teams while maintaining a complete audit trail that demonstrates a consistent, good-faith process.
CAPABILITIES
While legacy platforms collect IP addresses "for security," we don't log them at all. True 2048-bit encryption, zero device fingerprinting, and no metadata collection means whistleblowers can communicate throughout investigations without fear. When people trust the system actually protects them, they report early-stage issues instead of staying silent until problems explode.
Generic AI can't tell the difference between a harassment complaint and someone asking about vacation policy. Our machine learning was trained on compliance data to automatically transcribe voice reports, recognize regulatory trigger words across multiple languages, and anonymize personal data while preserving investigation context. Case summarization happens without human intervention, and routing follows your internal requirements rather than arbitrary rules.
Configure investigation processes to reflect how your compliance function actually operates. Granular permission controls, secure two-way communication with whistleblowers, and the ability to pause and resume cases match how compliance work actually happens. Complete audit trails satisfy regulators while AI-assisted workflows reduce the time investigators spend on manual administration.
HinSchG timelines, GDPR data handling, and Sapin II* requirements aren't configuration options — they're baked into the platform architecture. Built in Germany by people who regularly deal with Data Protection Authorities. Native EU Whistleblower Directive support means no gaps in regulatory coverage.
*Sapin II is France's anti-corruption and whistleblowing framework, relevant for organizations that need protected internal reporting channels and documented handling processes in France.
AI EDGE
Generic AI can't tell the difference between a harassment complaint and someone asking about vacation policy. Our machine learning was trained on compliance data to automatically transcribe voice reports, recognize regulatory trigger words across multiple languages, and anonymize personal data while preserving investigation context. Case summarization happens without human intervention, and routing follows your internal requirements rather than arbitrary rules.
CUSTOMER PROOF
"We needed a speak-up system that could match the scale and complexity of our global workforce. Today we operate an effective, consistent program across nearly 100 countries and 490,000 employees, with the confidence that every report is handled to the same standard. EQS gave us the infrastructure to make that possible."
CHALLENGE
Following the acquisition of Majorel (~80,000 employees), Teleperformance needed to consolidate two separate workforces into a single speak-up program — without creating a two-tier experience for reporters. The existing platform had accumulated technical debt: rigid architecture, manual case routing, and an admin layer that couldn't scale. For a DOJ-aware compliance function operating across nearly 100 countries, manual routing errors and intake friction were documented programme gaps, not operational inconveniences.
RESULT
Teleperformance runs a single unified speak-up programme on EQS Integrity Line across nearly 490,000 employees in nearly 100 countries. The 14 Majorel subsidiary brands each retained their own reporter-facing intake experience while all cases feed into one centralised system with standardised case management. Phone reporting is delivered as a fully native-language experience across all high-volume countries — covering 90+ languages and dialects.
Outcomes at a glance
PROCESS
Employees submit reporting through encrypted channels with full anonymity protection. Multiple intake options include web portal, phone hotline, and mobile app with AI transcriptions of voice recordings.
Incoming reports can be supported by AI engines that automatically anonymize personal data, transcribe voice recordings, and extract key case details for immediate assessment. All AI features are fully configurable, so you remain in control at every stage.
Reports get categorized and assigned automatically using six configurable attributes. Senior issues escalate immediately to appropriate leadership; routine matters flow through standard channels. Advanced case management captures rich metadata for comprehensive reporting.
Run structured investigations that reflect how compliance work actually happens — moving between planning, evidence, interviews, findings, and follow-ups as needed. Document each step in one centralized, permission-controlled system with a complete timeline of actions.
Close cases with proper documentation and generate regulatory reports as needed for authorities using captured metadata and case analytics.
SECURITY
EQS Integrity Line is independently audited, ISO 27001-certified, and built to satisfy the technical requirements of European data protection authorities — not just standard security checklists.
WHY EQS
EQS is headquartered in Munich and has operated under European data protection and whistleblowing regulation since before the EU Directive existed. HinSchG timelines, GDPR Article 25 requirements, and Sapin II handling obligations are built into the platform architecture — not added as configuration options. That matters when a German Data Protection Authority or French régulateur asks for evidence, not reassurance.
Many platforms claim anonymous reporting but collect IP addresses, device fingerprints, or metadata that could identify a reporter under pressure. Integrity Line was built with zero-tracking architecture from the ground up: no IP logging, no device fingerprinting, no metadata collection. Whistleblowers can communicate throughout an investigation without that changing. The technical privacy protections are independently verifiable — not a marketing claim.
Most whistleblowing tools are built to receive reports. Integrity Line is built to defend the programme that processed them. Every action is timestamped and logged: receipt, acknowledgement, categorisation, assignment, investigation steps, decisions, and closure. When a regulator asks what happened, the answer is already documented — not reconstructed from memory or spreadsheets.
Integrity Line is the speak-up and case management module within the EQS Compliance Cockpit. Organizations that also manage third party risk, policy distribution, or data privacy can run all of it from one platform, with one audit trail. That removes the integration cost and the audit trail gaps that appear when separate tools don't share data.
PLANS
Ideal for growing organizations
50–500 employees
Core features for secure, compliant whistleblowing
Ideal for established teams
500–5000 employees
Advanced control, automation & localization
Includes Essential, plus:
Ideal for global operations
5000+ employees
Enterprise-grade AI & fully customizable workflows
Includes Professional, plus:
Available for Professional & Enterprise
Get custom pricing for your compliance needs
FAQ
Zero IP tracking, no device fingerprinting, encrypted data storage, and AI-powered personal data anonymization. Built to align with GDPR principles and established whistleblower protection standards — because "anonymous" should never be a technical loophole.
Standard implementations take a few business days; complex multinational programs typically take 8–12 weeks, depending on workflow design, localization, and integrations.
Yes. Integrity Line's AI translation covers 80+ languages and is trained on compliance-specific contexts, not general-purpose text. This means it recognises regulatory trigger words and preserves investigation meaning rather than producing literal translations that lose legal significance. Personal data anonymization is applied throughout, including to translated content, so cross-border investigations maintain the same privacy protections regardless of source language.
When a regulator or internal auditor requests documentation, Integrity Line produces a complete, timestamped record of every action taken in a case — who received the report, when it was acknowledged, how it was categorized, who was assigned, what decisions were made, and when the case was closed. Data retention policies are configured to meet jurisdiction-specific requirements, and the platform is independently audited annually by PwC under ISAE 3000 Type II standards. The audit trail is designed to demonstrate a consistent, good-faith process — not just that a system existed.
Choose from data centers in multiple regions including North America, Europe, and Asia-Pacific. All facilities are ISO 27001-certified.
Built-in data anonymization, no personal data logging, encrypted storage, and automated retention policies that meet global privacy standards.
Integrity Line is WCAG Bronze Level Certified, ensuring access for:
Integrity Line combines secure anonymous reporting, AI-assisted anonymization and triage, configurable investigation workflows, and European regulatory requirements in one system. For organizations comparing platforms, the relevant differentiators are zero-tracking anonymity architecture, compliance-trained AI features, and workflows built around EU Directive, HinSchG, GDPR, and Sapin II handling requirements.
Last reviewed in April 2026, by Matthias Zastrow
Your Contact
Matthias Zastrow
VP, Sales and Compliance Solutions Specialist
Discuss your whistleblowing software requirements with someone experienced in implementing compliance programs across multiple jurisdictions. Practical guidance from compliance professionals, not generic sales presentations.
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