Whistleblowing hotline: flexible 24/7 reporting via phone, web, email and open door
Feature-rich, yet user-friendly case management with intelligent workflows
EQS Integrity Line explained in full – our digital whistleblowing hotline solution
Operational in more than 165 countries
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Our whistleblowing system (EQS Integrity Line) guarantees the whistleblower’s anonymity and ensures that their identity cannot be traced by technical means. EQS Integrity Line is hosted on external ISO 27001-certified high security servers. No IP addresses, location data, device specifications or other data that could allow conclusions to be drawn as to the identity of the whistleblower are stored on these servers.
The whistleblower can decide for themselves whether they want to remain anonymous or provide any personal information. In all cases, the content of the report is transferred in a highly encrypted form using a public-private key procedure (PGP) with 2048 RSA bit. In addition, all server communications take place via a secure HTTPS connection.
EQS Integrity Line is made for worldwide use and available in over 80 languages as standard.
EQS Integrity Line offers various packages and configurations to meet different customer requirements. Out of the box solutions are available within a few days with minimal effort for the customer. Customised solutions with extended case management functionality are usually available for operational use within 4 to 8 weeks. During implementation, our experienced project managers are at the customer’s side for optimal implementation and best practice consulting.
EQS Group offers the client various best practice templates for quick and easy whistleblower system implementation. These templates can be adopted 1:1 or adapted according to the customer’s requirements. Templates are already available in a large variety of languages and can also be transferred into any language. In addition to templates, our experienced project managers are also available at any time to provide advice and support to the customer throughout the entire implementation phase of the whistleblowing software.EQS Integrity Line is made for worldwide use and available in over 80 languages as standard.
Whistleblowing systems are a key component of an effective compliance management system in companies. Approximately two thirds of company irregularities detected are reported by whistleblowers. A functioning whistleblower system is therefore more important as a control element than management and external and internal audit combined and plays an important role in developing a speak up culture.
In recent years, the Corporate Governance Code has reinforced the importance of companies having effective whistleblowing/speak up arrangements in place. The FCA has also implemented its own rules. In addition, the EU Whistleblowing directive came into force on 16 December 2019 and must be implemented by EU member states by the end of 2021. By this date at the latest, UK companies with subsidiaries in the EU (with over 250 employees) as well as companies in Ireland with over 250 employees (50 employees 2 years later) must make internal whistleblower systems available.
Whistleblower systems thus not only protect whistleblowers (employees, customers, suppliers, etc.), but also protect the company from reputational damage and financial risks.
Whistleblowing systems are now mandatory in the European Union
In the future, all companies with more than 50 employees in all EU member states must have an internal whistleblower system implemented.